Black Friday is near - and it’s not too early to start looking forward to it, and not at all too early to begin the preparations. Shipmondo is getting you all dressed up for the year's biggest sales day right here.
When is Black Friday 2021?
This year, Black Friday is Friday the 26th of November and, although the day may seem far away, it’s not too early to start preparing your webshop. The day, and in some cases the whole week, is eagerly awaited by consumers, and expectations for a good experience with fast expedition are high. Of course, you want to be able to live up to that, right?
Last year’s Black Friday broke records for Shipmondo’s customers in every way, seeing 89% more orders than the year before. This year, the sales day is expected to be an equally successful day and, even though the physical stores have reopened, you should still expect a busy day at your webshop.
Shipmondo is with you all the way and is always ready to help. We have gathered the best features for a fast and efficient workflow during the Black Friday party - and they are all completely free when you have a Shipmondo account. Read on!
Send with several carriers
First of all, it is essential to consider your freight and delivery options during Black Friday to make sure that you present the options your customers are expecting. In Shipmondo it is possible to book your freight with several different carriers. For example, if you are shipping within Sweden you can use DHL Freight on our agreement, and if you are shipping within Norway you can use PostNord and Bring on our agreement. If you already have good shipping agreements with one or multiple carriers, it is also possible to have them activated in your account. See all your freight options on our pricing site based on your sender and receiver country.
Also consider the possibility of adding multiple delivery methods to your webshop. More carriers provide greater flexibility and greater freedom of choice for your customers at checkout, as they can choose just the carrier and delivery method that suits them. Read more about our Shipping Module.
You can read a lot more about shipping and delivery during Black Friday in our blog.
Create a fast order flow for Black Friday
One of the most important things in order to ensure a fast order flow is your order management process. Integrate your webshop with Shipmondo to take advantage of Order Management and gather all your activities in one place. If you already know this, just skip to the next point.
Order Management is, in short, all your work with your orders - from end to end. With Order Management in Shipmondo, you can gather together all the tasks connected with any specific order in one platform, thus saving you a lot of time, which comes in pretty useful on a busy day like Black Friday. In Shipmondo, you have the opportunity to set up just the flow that makes sense to you. But let’s dive a little deeper into the other essential features of Order Management.
Set your warehouse work on fire with pick paths
This path-breaking feature will speed up your work at your warehouse. Pick paths allow you to manage several orders at the same time with fewer steps. This is especially beneficial during busy periods, such as Black Friday. The genius of pick paths is that you get one picking route containing an assembled, sorted overview of the items you need to pick. If you have location codes on your items, the pick list is sorted by these locations, so you only have to go to the same shelf once.
If you are more digital, we have also developed digital pick paths, where you can pick with a computer, tablet, mobile, or handheld terminal and, at the same time, view product images in the pick path. It’s a complete digital solution that can save you paper and so contribute to taking care of the environment. With digital pick paths, you can also minimize any picking and packing errors when you use our order check, where you confirm your selection by scanning the barcode on the item you are picking. If the item isn’t part of the order, you will receive an error message.
You can also handle several tasks with one scan, so that you can withdraw money with a hand scanner, book shipping, complete the order, and print parcel labels.
Set your printer on autopilot
Our functions are on fire, and so is the next one. In Shipmondo, you can set up automatic printing, so that, for example, your shipping labels and delivery notes will be printed automatically as soon as the order is managed.
Once you have processed the order, you can also have your shipping labels and delivery notes printed automatically. Use Shipmondo Print Client and print in different sizes (regular A4 size and label size 10x19 cm). Or you can install the Print Client on multiple computers - we support both Windows and macOS - and add an unlimited number of printers. This allows you to set up multiple packing stations, and thus handle many orders at the same time. It’s a great way to get through all your orders on the same day.
Create a great Black Friday shopping experience
Besides checking your webshop’s technology, and all the other practical tasks that come with it, we give you two suggestions for important functions that can ensure a good customer experience on your webshop.
Create flexibility for your customers by installing Shipmondo Shipping Module on your webshop. This way, you can let your customers choose the desired delivery location at checkout.
In addition, it’s a good idea to keep your customers updated on the delivery process in a personal way, so that you can create a feeling of presence. You can do this with personalized messages in Shipmondo. It’s also a service that you trigger automatically, either via SMS and/or e-mail, as soon as you have managed an order in Shipmondo. You have the opportunity to write your very own message, and you can, for example, merge information about tracking so that the customer has the opportunity to follow the package’s journey.
Remember your return process after Black Friday
When you say A, you must also say B, so that having many orders can potentially result in more returns. So be ready for return packages, too, and already now create a free Return Portal now, so you are ready and prepared.
With a Return Portal, you can let your customers order return shipping on your terms. You choose what the return shipping should cost - or whether it should cost anything - and you decide what the Return Portal should look like. You can, for example, add your own logo and make it more personal. Our Return Portal is easy and simple. The customer him- or herself accesses a link or pop-up to your Return Portal, possibly from your website, and enters the information. A package label and return slip are then generated, and then the customer is all set to send the return package to you.
Soooo… aren’t you just raring to get started right away? If you don’t already have a Shipmondo account, you can create a free account today and get started using our various features, services, and carriers.
If you have any questions or need elaboration on any of the features, you are always welcome to contact our support team at email@example.com.
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