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Omnichannel logistics should be simple. With Shipmondo you get one unified shipping solution that scales with your business.
Customers expect flexible delivery and consistent experiences across all sales channels, webshop, physical stores and social media, also known as omnichannel. For larger retail chains and brands, this means that all stores, the webshop, the central warehouse and local warehouses must work together to ensure a smooth and seamless shopping experience, no matter where customers choose to buy.
This requires a shipping setup that is just as connected as your customer journey.
One system for your entire shipping solution
Shipmondo gathers your entire shipping setup on one platform, whether you ship from a central warehouse, a store, or a combination of both. If you have multiple warehouse locations, you can manage complex orders with split deliveries while still maintaining a simple central overview. In practice, this could mean having one Shipmondo account where all shipping activities are collected, while stores and warehouses work independently.
For example, you can create multiple users per account with different access levels. This way your store staff can handle shipments directly from the store, while the central warehouse maintains the overview. This increases efficiency and capacity, while keeping full control without adding extra administration.
Shipmondo’s Personal Message feature also allows you to stay in touch with your customers throughout the purchase process. This way they are never in doubt about where their parcel is, resulting in fewer customer inquiries and less support needed on your end.
If you have multiple warehouse locations or showrooms, you can also split orders containing multiple items if the items are not in stock at the same location.
This way you can run an omnichannel business with a flexible shipping setup that scales with your growth without adding complexity to your daily operations.
A collaboration that works
Mr and Din Tøjmand have gathered shipping flows from 60+ stores and two webshops in one omnichannel setup via Shipmondo. When an order is placed online, it is automatically assigned to the correct store, where Shipmondo’s API creates the shipment directly on the store’s own shipping agreement.
At the same time, headquarters has full overview of all shipments across stores, making both support and administration easy.
“We have never experienced problems that couldn’t be solved. Shipmondo has consistently been both competent and committed to finding the right solutions for us,” says Rasmus Pedersen, Head of Digital & Online at Indkøbsforeningen af 1964.
With Shipmondo the chain can handle split deliveries from multiple locations, automate the entire shipping process and quickly add new stores. The result is a stable, flexible and scalable solution where complexity is made simple.
Free selection of delivery methods
With Shipmondo’s Delivery Checkout you get a solution that gives your customers freedom of choice at checkout. Customers can freely choose delivery method and pick-up point, which are automatically sorted by distance.
You can also differentiate pricing based on a range of parameters, such as carriers, price, weight, number of items in the basket or postal code, making the experience both flexible and transparent. This way you can better manage rising shipping costs or, for example, offer free shipping.
In addition, the solution supports click and collect, so you can offer local pickup in store or at the warehouse. An important element in an omnichannel strategy where online and offline sales merge into one seamless customer experience.
Integrations that connect webshop and store
An effective omnichannel setup requires your systems to work seamlessly together. Shipmondo can be integrated with both e-commerce platforms, POS, ERP and WMS systems, ensuring that your entire system landscape is connected, whether you are an e-commerce business, sell B2B or run a larger enterprise setup.
This means orders are processed faster, labels are printed automatically, and data is always updated across channels.
For you this means fewer manual processes and more time to grow your business. For your customers it means a consistent experience and the same high quality, whether they shop online or in-store.
An invisible but important engine in the background
With Shipmondo’s open and well-documented API you can integrate shipping and order handling directly into your own systems from webshop and ERP to WMS and POS.
The API supports everything from freight booking and label printing to customs management and tracking, allowing you to automate workflows and adapt the setup to your business. This gives you full flexibility, scalability and control, no matter how many locations or markets you operate in.
Fast onboarding of new stores
When you expand with new stores, showrooms or markets, Shipmondo makes it easy to get started. The user-friendly interface means new locations can be onboarded with just a few clicks, and even employees without technical experience can quickly navigate the system.
With our user management you can also control access and permissions, so store staff, warehouse employees and administration all work in the same system, but with different roles.
This enables you to grow quickly and efficiently without complexity following along. Whether you operate on one unified carrier agreement or let each store have its own, Shipmondo supports both models. The result is flexibility and freedom to choose the setup that best fits your strategy, without losing overview or efficiency.
Ready to unify your shipping in one solution?
With Shipmondo you get a flexible, scalable and user-friendly platform that makes the complex simple. The solution grows with you and supports both physical stores, webshop and future business plans, while freeing up resources for growth.
“Shipmondo has been available throughout the entire process and provided the support we needed. Everything has gone smoothly, and we are very satisfied with the solution,” says Anne Praëm, Head of Customer Support at Bog & Idé and Legekæden.
All our solutions are developed in-house and in close dialogue with the market, ensuring that the platform is continuously enriched with new features and the most relevant integrations. The result is a platform that not only keeps up but also helps define the future of logistics.
The question is not if you should unify your shipping in one solution, but when.
Contact us today to learn how Shipmondo can connect all your channels in one unified shipping solution.
