Shipping and delivery during Black Friday 2026

Singles Day, Black Week, Black Friday, Cyber Monday, not to mention Christmas. The last two months of the year mark the peak season for e-commerce worldwide. And that means one thing: pressure on logistics.

Planning and preparation are key to delivering a great customer experience.

That’s why we’ve gathered everything you need to make sure your shipping and delivery run smoothly even when the pressure is at its highest.

• Get ready for Black Friday with Shipmondo
• Last year’s numbers don’t lie: Are your logistics ready for Black Friday 2026?
• Avoid picking errors during Black Friday and maximize profit
• Checklist: how ambitious webshops optimize logistics during peak season
• How to optimize your shipping rates and avoid abandoned carts

Carriers’ distribution plans during Black Friday

Carriers’ distribution plans often change during Black Month and Christmas due to public holidays and increased order volume.

To avoid delivery problems and ensure realistic delivery times for your customers, we’ve collected an overview of the latest updates.

Denmark

• PostNord will maintain normal distribution throughout Black Week and on Black Friday. The Saturday after Black Friday, there will be normal parcel distribution to parcel shops (collect parcels) as well as home deliveries (home parcels) in selected major cities. See PostNord’s distribution plan.
• GLS will deliver as usual during Black Week. Both Saturday and Sunday after Black Friday, there will be full parcel distribution to parcel shops and partial distribution to stores and private addresses. See GLS’s distribution plan.
• Bring has not announced any specific information regarding delivery during Black Friday.
• dao has not yet announced details about delivery during Black Friday or other e-commerce peak days at the end of 2026. However, they deliver parcels 365 days a year with an expected delivery time of 1–3 days, which will likely remain the same during and after Black Week.
• DHL has not announced any specific information about distribution during or after Black Friday or Black Week.
• Danske Fragtmænd expects to maintain normal operations and delivery conditions despite increased activity.
• UPS has not published any special notes about Black Friday or general delivery in November.

Norway

• PostNord Norway has not announced any changes to delivery times for Black Friday. However, they have stated that shipments may be delayed by up to one day from November 24.
• Bring Norway has not made any announcements for Black Friday this year. Last year, they warned about extended delivery times but also mentioned extended delivery windows to accommodate higher volumes.

Sweden

• DHL Freight Sweden has not announced specific delivery time changes for Black Month, Black Week, or Black Friday in 2026. However, they have previously stated that during busy periods, they increase capacity with more vehicles, drivers, and extended opening hours at terminals and delivery points.
• UPS has not published specific delivery time changes for Black Month, Black Week, or Black Friday in 2026, but generally expects delivery times to be up to one day longer due to high demand.

We continuously monitor the carriers’ distribution plans and will update as soon as any changes occur.

Shipping rates: The key to happy customers during Black Week

Delivery is crucial for the customer experience but price also plays a major role. During Black Week, many customers compare both product and shipping prices across webshops. Your task is to make it as easy, attractive, and reassuring as possible for them to choose you.

Consider offering free shipping as an extra service during Black Week either on all orders or on orders over a certain amount.

Multiple studies show that customers are more likely to complete a purchase when shipping costs are removed as a barrier.

With Shipmondo Delivery Checkout, you can easily configure your shipping strategy to match your business goals:

• Offer free or differentiated shipping rates
• Give customers the freedom to choose their preferred carrier
• Create transparency and trust directly in the checkout

It’s an investment in customer experience and in your conversion rate.

Return parcels: Keep the celebration going until Easter

Black Friday often marks the start of the Christmas shopping season. That’s why it’s crucial that customers feel confident buying gifts from you knowing they can return them after Christmas.

A simple yet effective initiative is to extend your return policy during (parts of) November and December, giving customers peace of mind when shopping for gifts. The return process plays a major role in the overall customer experience.

With Shipmondo Return Portal, you can easily offer a flexible return process that saves you time and gives customers freedom:

• Fast handling of returns and refunds
• Full control over design, language, currency, and return methods
• Options for gift cards, exchanges, or direct refunds

A great return process ensures that the positive customer experience continues even after the purchase.