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The most common b2b shipping challenges - and how to solve them

Rafia Ghattas
by Rafia Ghattas 22/03/2026
The most common b2b shipping challenges - and how to solve them

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Learn about the most common challenges within B2B shipping - and how Shipmondo can help you create a clear overview, simplify workflows, and ensure satisfied customers.

B2B logistics differs significantly from B2C. Orders can be larger, more complex, and vary in volume, weight, and packaging requirements.

In this blog, you’ll find the most typical B2B challenges - and how Shipmondo can help companies optimize shipping, reduce manual tasks, and create a more efficient workflow.

Larger and more complex B2B orders

In many B2B-companies, deliveries can be complex: multiple parcels, special products, dangerous goods, heavy goods, or items with different requirements for packaging and handling.

With Shipmondo, all your shipments are gathered in one place - whether they come from your ERP system, your WMS solution, a webshop (if relevant), or are created as manual bookings. Shipmondo has integrations with systems such as Microsoft Dynamics 365 Business Central, Uniconta, Ongoing WMS, and PeakWMS.

If you need a more tailored workflow, you can design it through our API, which also offers extensive API docs, an API reference, a changelog with updates, and the option to test securely in a sandbox environment.

The most common b2b shipping challenges - and how to solve them

Automation of labels and customs documents

If your business handles larger and more complex shipments, managing labels, picking lists, packing slips, and customs documents can quickly become time-consuming.

Shipmondo automates these processes so documents are created and printed automatically, without employees having to enter information manually or keep track of each individual order.

With Shipmondo Print Client, you can set up automatic printing of your documents so they print as soon as an order is registered. This works across printers and locations, meaning a warehouse in Denmark can print labels for orders in a warehouse in Germany.

If you ship export consignments to countries outside the EU, correct customs handling is also crucial to ensure parcels arrive without delays or extra fees.

With automatic completion of customs, all necessary information is pulled directly from your product data - such as HS codes, country of origin, product descriptions in English, and values - and automatically filled in on proforma or commercial invoices as well as CN22/CN23 documents.

This saves time, minimizes errors, and ensures consistency across shipments and carriers.

The feature also supports paperless trade, so documents are sent digitally to both the carrier and customs authorities, significantly speeding up customs clearance.

The benefit is clear: you free up time from manual work, reduce the risk of errors, and get a stable, reliable setup that can handle large and complex B2B deliveries. At the same time, automation makes it easier to expand into new markets outside the EU, as all customs requirements are handled correctly and automatically.

Overview and filtering

With Shipmondo’s filtering tools, you can customize your views so you can quickly sort and focus on exactly the shipments that match your workflow.

For example, you can filter by destination country, carrier, or status of shipments or orders.

You can also save filtered views as tabs, so employees always have access to exactly the overviews they need.

The most common b2b shipping challenges - and how to solve them

If you run a webshop and use Shipmondo Order Management, this could include anything from orders to specific countries or shipment types, to heavy goods that require special handling, or pickup orders for click and collect.

By combining filters precisely, you can create a tailored overview that matches your B2B flow - while ensuring your daily workflows are as efficient as possible.

Lack of overview of carriers and deliveries

B2B companies often use multiple carriers and different delivery methods. This can make it difficult to know who delivers most reliably and where delays occur.

Without a consolidated overview, deliveries may require unnecessary attention, and it becomes harder to optimize workflows.

With Shipmondo, you get a complete overview of all deliveries and all freight agreements with carriers. It’s also possible to combine your own freight agreements with Shipmondo’s. Our system integrates with both smaller local carriers and larger transport companies such as Danske Fragtmænd, DSV, Gordon Delivery, Xpressen, DB Schenker, and DHL.

Shipment Analytics and Fulfillment Analytics

Analysis and insights across deliveries

Shipmondo Analytics consists of several tools, each providing insight into different parts of your logistics flow.

When it comes to gaining control over carriers and deliveries - something many B2B companies find challenging - Shipment Analytics and Fulfillment Analytics are particularly relevant.

With Shipment Analytics you get a clear picture of all your shipments over time.

You can see how many parcels are sent with each carrier, where delays occur, and which types of shipments require extra attention.

This makes it possible to prioritize resources where they create the most value, without having to review each order manually.

Fulfillment Analytics provides deeper insight into carrier performance.

You can, among other things, see trends in delivery times, how often shipments are delayed, and which delivery methods work best for your business.

With this data, you can optimize your logistics flow, reduce the risk of errors, and ensure that B2B customers always receive their deliveries on time.

Both analytics tools help ensure consistent deliveries, an optimized transport strategy, and the ability to create a more robust and reliable B2B flow.

Efficient B2B logistics is not just about shipping goods from A to B, but also about being able to handle complex shipments, multiple carriers, and return processes in a way that both saves time and ensures quality.

With Shipmondo, you gather all shipments in one place, get automated workflows, and gain insight into both deliveries and returns across your business.

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