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With 2024 just around the corner, we find it fitting to reflect on 2023 - a year that shone with milestones like reaching over 100 integrations and an impressive 500 Trustpilot reviews 🥳
Throughout the year, we focused on improving and expanding, which included adding new carriers, introducing innovative integrations and updates, all in an effort to provide our customers with the very best tools and solutions.
Let’s dive into some of the biggest news that shaped Shipmondo in 2023 💜
New Carriers, More Options
2023 has been nothing short of a boom in new carriers! In fact, nine new carriers have been added.
This means we can offer an even wider range of carrier options - from carriers that are part of our freight agreements, which you get direct access to with a free Shipmondo account, to options for using and activating your own freight agreements.
In this way, we can give all our customers even more options to choose a solution that fits their needs.
Here is an overview of the new carriers:
You can find the complete list of carriers in Shipmondo right here.
New integrations: Opening the door to more efficiency
Throughout 2023, we at Shipmondo have focused on expanding our reach and offering solutions that meet the needs of more users.
To do this, we have partnered with a range of new integrations, designed to easily integrate with Shipmondo and make your daily life easier.
One of these is our own integration with Starweb, which is tailored to improve and streamline your work processes.
In addition, our partners have developed further integrations, such as Abicart, Sitesmart, and SHUP, all of which make it easier for you to handle shipping. These new integrations are custom-made to make your shipping processes smoother and more efficient.
By connecting your web system with Shipmondo, you can experience how time-consuming processes are automated and your workflow is significantly improved.
But it doesn’t stop there. We have also expanded with integrations to Shipmondo Payments for Danish customers!
For example, if you have an ideal.shop, you can integrate it with Shipmondo Payments, so you can achieve a streamlined payment and shipping solution, all thanks to this new integration.
Furthermore, for those of you using Shopify, we have good news: Shipmondo Payments now allows you to add Swish as a payment option in your webshop.
Have you seen our latest additions?
Do you know what an EORI number is? Or when you really should use a customs declaration?
Just sit back - because we have created our very own dictionary, where we delve into topics like shipping agreements, export, import, order management and customs, so you can become sharp on all the important terms when sending packages.
For each concept, we offer a clear explanation, place it in the right context, and guide you further in your search for knowledge.
Our dictionary is continuously updated, so that you always have access to the latest information and can use this knowledge effectively in your business.
Sometimes unforeseen events occur during the transport of goods.
You can avoid worry during transportation with Shipmondo’s extended parcel insurance when you send packages of high value.
When you book freight through Shipmondo, the package is always insured up to a certain amount depending on which carrier you use for your shipment.
You can increase the insurance amount with Shipmondo’s extended parcel insurance and get compensation for valuable goods in case of accidents.
Extended parcel insurance is available for all shipments sent from the Scandinavian countries.
Stay Updated: Shipmondo Optimizes
We are constantly optimizing our platform to make it easy, user-friendly, intuitive, and tailored to your needs.
This includes making it even easier to find answers to your questions in the Shipmondo Help Center. Now you can find related articles, ensuring you have all the information you need right at your fingertips.
The Shipmondo Return Portal has undergone an update with new additions, making the return process even easier, faster, and more straightforward for both you and your customers.
You can, for instance on Danish return portals, you can add MobilePay as a payment option and offer label-less returns with Bring, dao, GLS, and PostNord.
Shipmondo Order Management has also been updated!
We have focused on two very important features, namely our filtering tool and timeline. This ensures that you can more easily manage, maintain an overview, and tailor your Shipmondo account to your specific work process.
At the same time, you can streamline your Klarna Checkout with Shipmondo in Klarna Shipping Assistant.
This solution allows you to customize delivery options and select pick-up locations, creating a uniform and user-friendly flow in your payment process. This integrated approach improves the customer experience by making checkout both easier and safer.
Last but not least: Thank you
In 2023, it was once again confirmed: We have the best users!
Your support and feedback have been invaluable, and it is with great gratitude that we can announce that we have reached a milestone with a total of 500 reviews on Trustpilot and a score of no less than 4.8!
As always, our customer service is completely free, and it will continue to be so in 2024. We are here to assist and ensure that you get the most out of your Shipmondo account.
In 2024, remember to keep an eye on our blog for continuous updates and guides.
We cover everything from the latest trends in packaging requirements to FAQs. Additionally, you will find advice on, for example, choosing the right payment method or practical tips in our delivery guide.
Our blog ensures that you are kept up to date with the latest trends and best practices, both internally at Shipmondo and within the e-commerce industry.
As we wrap up, we just want to say: Thank you for a fantastic 2023 – we look forward to continuing the journey with you in 2024! 💜
