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Transport Management System (TMS)

A TMS gathers your freight management and agreements in one place. Read what a Transport Management System is, and how it optimizes your logistics and growth.

A TMS is the backbone of modern freight management and an indispensable tool for companies that want to work professionally with logistics. A Transport Management System gives you one central place to handle everything from freight booking to integration with carriers and continuous optimization of your logistics flow.

For e-commerce and B2B companies with growing order volumes, multiple sales channels, or a need for automation, a TMS is more than just a system – it is a strategic platform that connects orders and freight in a single overview. A scalable TMS can help you minimize manual processes, ensure better control, and provide the end customer with a smoother experience.

Read what a TMS is, how it works in practice, and why it can be the key to creating more efficient operations and a stronger customer experience.

TMS system

What is a TMS?

A TMS (Transport Management System) is a software solution used to plan, book, optimize, and follow up on a company’s freight and transport. It serves as the central tool for managing the entire freight flow and connects your logistics processes in one integrated system.

Instead of working with manual procedures, emails to carriers, and separate solutions for labels, tracking, and returns, a TMS – like Shipmondo – gathers all logistics on a single platform.

A modern TMS brings together functions such as:

But why should you choose a TMS? We have gathered six important things to consider before you decide on your TMS solution.

What do companies use a TMS for?

Companies use a TMS to:

  • Streamline their logistics and minimize manual processes
  • Consolidate freight across carriers and business units
  • Improve the customer journey with fast, accurate, and transparent delivery
  • Gain insights into performance and continuously optimize workflows
  • Reach new markets faster with available carrier integrations
  • Ensure compliance and scalability in complex setups

A TMS therefore becomes not just a tool but a strategic platform to support growth and efficiency.

Benefits of a TMS

A professional TMS system is relevant for both smaller webshops and larger enterprise companies with high order volumes. Here are some of the key benefits:

Scalability and flexibility

A good TMS grows with your business. Whether you open new markets, add locations, or change your setup, the system should be able to keep up.

Efficient freight management across carriers

With a TMS, you get one central place to manage freight through your own shipping agreements.

Better automation and fewer errors

Automated workflows for label printing, pickup times, and customs documents save time and reduce the risk of manual mistakes.

Overview and insights

You gain access to real-time data on orders, deliveries, returns, and capacity. This makes it easier to act on patterns and optimize your setup.

User management and security

With user management, multiple teams and users can work in the same system with role-based access and high data security. This way, you avoid misunderstandings and miscommunication, because your employees only access the exact functions they need to complete their tasks.

When does it make sense to use a TMS?

As e-commerce and logistics become more complex, many companies find that manual solutions and simple freight integrations can no longer keep up. Multiple sales channels, increasing shipping volumes, and higher customer expectations set new demands for efficiency, overview, and automation.

A TMS becomes particularly relevant when you need to consolidate your logistics in one place while ensuring flexibility, scalability, and data-driven insights. It’s not just about sending parcels and pallets, but about building a logistics engine that actively supports your business across markets, carriers, and systems.

A TMS system is particularly relevant if:

  • You handle many orders and shipments daily
  • You have multiple sales channels, locations, or warehouses
  • You use several carriers and your own freight agreements
  • You want to automate and streamline your freight flow
  • You need a professional system that can grow with you and provide easy access to new markets

A TMS frees up time, reduces errors, and creates new opportunities

When logistics run smoothly in the background, time and resources are freed up for business development, customer experience optimization, and scaling into new markets. A modern TMS helps you not just manage transport, but operate faster, smarter, and with greater control.

Whether you send 100 parcels a day or 10,000, a flexible and scalable TMS can strengthen your operational efficiency and make you more competitive.

Shipmondo TMS

Use Shipmondo - more than just a classic TMS

At Shipmondo, we offer a complete TMS solution designed to simplify complex freight management and create a solid foundation for growth.

Whether you are an e-commerce company with high order volumes, a 3PL setup with many carriers, or a B2B business with multiple warehouses and teams, our platform is built to follow your business, not hold it back.

With Shipmondo you get access to:

  • A multi-carrier solution that allows you to use both your own freight agreements and our built-in carrier agreements
  • Freight booking and automatic printing, so you can quickly handle shipments and avoid manual processes
  • Order management, where you can pick with digital pick routes, send personal messages, and automate returns
  • Return management, so you can quickly get items back in stock and sold again
  • Workflow automation, where customs documents, pickup times, and freight choices are handled automatically
  • Print client for packing stations, enabling you to set up and manage multiple print zones in your warehouse without bottlenecks
  • User and access management, so your teams can work efficiently and securely with exactly the functions they need
  • Shipmondo Analytics, giving you deep insights into shipments, deliveries, return reasons, and orders

Our solution is both user-friendly and technically strong. With open and well-documented APIs and integrations with popular platforms like Shopify, WooCommerce, Ongoing WMS, Dynamics 365, and many more, you can adapt and scale your TMS to fit seamlessly into your existing system landscape.

Shipmondo is not just a TMS. It is a flexible solution that connects orders, warehouse, carriers, and customers in one flow. This way, we create a solution that not only supports your operations but elevates your business.

A TMS should not restrict you, it should empower you

Choosing a TMS is not just a technical decision. It is a strategic investment in your logistics, customer satisfaction, and growth. The right system can transform complex workflows into simple, scalable flows and give you control, flexibility, and insights into your entire business.

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