50,000+
companies already trust us
Build relationships
Create a strong bond with your customers.
There is hardly anything more boring than a generic “Thanks for your order, here’s your order confirmation”-message after you just got excited from buying something online. Let’s be honest, it’s a message you forget right after.
But what if there were a bit more than a “hi” and “goodbye”? Personalized Messages is your golden ticket to create a bond between you and your customers.
Discover your options
Enhance the shopping experience
Customize the messages to nudge customers.
You can use or customize our standard messages. If you have special requirements for your personalized message, you can design it by editing HTML.
Personalized communication is a unique opportunity to keep your customers updated while strengthening your brand and shopping experience. Give them the information they need: Order status, tracking link, pick-up reminders, and much more.
See all message types
Reduce time on support
Creature more value for customers and increase loyalty.
Personalized messages create value for both customers and your business. Personalized messages enhance customer experience, build trust, and increase engagement by making communication more relevant and meaningful.
They strengthen your brand and improve customer satisfaction. At the same time, it reduces your support load giving you extra time and ressources to growth your business.
Keep the customers informed
Hi, hej, hejsan, obrigado, bonjour
Translate messages for your global customers.
It doesn't just show affection and professionalism, it makes it easier for customers to understand the information.
When the communication is in a language they understand, they feel more comfortable and it reduces the risk of misunderstandings. It also shows that you take them seriously, which strengthens both trust and loyalty - also across borders.
Create your account
Set up triggers and tags
Keep your customers informed every step of the way.
You can use different actions and triggers to initiate the activation of the messages. It could be for invoice, order status, shipment and returns.
Set up different tags, as customer name, sender name and track and trace number, to make the messages even more relevant. If you want, you can also add emojis to add a more personal touch.
Set up Personalized MessageGet started with Personalized Message today
Create an account on Shipmondo today and start automating your communication with your customers.
Enhance delivery experience
Send messages to your customers via emails and/or SMS, so they are automatically notified during the delivery process.
Reduce support
When you send personalized messages, you also send a signal that you provide a good and attentive service.
Increase loyalty
Keep it personal and give customers relevant information to keep them updated on their packages.