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DHL Freight: New services for scheduled pickup and delivery

June 3, 2025

Shipmondo now supports two new value-added services for DHL Freight Denmark and Sweden.

Time slot booking - pickup

  • Pickup takes place within a predefined time window.
  • When this service is selected, DHL will contact the sender to agree on the specific pickup time.

Time slot booking - delivery

  • Delivery takes place within a predefined time window.
  • When this service is selected, DHL will contact the recipient to agree on the delivery time.
  • The time window may be shorter or longer than 2 hours.
  • Deliveries within less than 2 hours require a separate agreement.

If you would like more information about these services, please contact the carrier directly, as they require a direct shipping agreement with DHL Freight.

Haven’t set up your DHL Freight agreement in Shipmondo yet? See how to request it in this guide.

For API users only

When booking via API, the following service codes should be used in your Create shipment request:

  • TIME_SLOT_PICKUP for Time slot booking – pickup
  • TIME_SLOT_DELIVERY for Time slot booking – delivery

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