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DHL Parcel: Retoure Online and Retoure International now available

May 30, 2025

You can now book the following return solutions via DHL Parcel using your own agreement through Shipmondo:

Retoure Online

  • From Germany to Germany ๐Ÿ‡ฉ๐Ÿ‡ช
  • To Denmark (via DHL Parcel Denmark)
  • Option to add a QR code for label-free drop-off
  • Available through the Return Portal
  • Shipping label is provided in A4 format

Retoure International

  • To Germany from the following countries:
    ๐Ÿ‡ฆ๐Ÿ‡น Austria
    ๐Ÿ‡ง๐Ÿ‡ช Belgium
    ๐Ÿ‡ง๐Ÿ‡ฌ Bulgaria
    ๐Ÿ‡ญ๐Ÿ‡ท Croatia
    ๐Ÿ‡จ๐Ÿ‡พ Cyprus
    ๐Ÿ‡จ๐Ÿ‡ฟ Czech Republic
    ๐Ÿ‡ฉ๐Ÿ‡ฐ Denmark
    ๐Ÿ‡ช๐Ÿ‡ช Estonia
    ๐Ÿ‡ซ๐Ÿ‡ฎ Finland
    ๐Ÿ‡ซ๐Ÿ‡ท France
    ๐Ÿ‡ฌ๐Ÿ‡ท Greece
    ๐Ÿ‡ญ๐Ÿ‡บ Hungary
    ๐Ÿ‡ฎ๐Ÿ‡ช Ireland
    ๐Ÿ‡ฎ๐Ÿ‡น Italy
    ๐Ÿ‡ฑ๐Ÿ‡น Lithuania
    ๐Ÿ‡ฑ๐Ÿ‡บ Luxembourg
    ๐Ÿ‡ฑ๐Ÿ‡ป Latvia
    ๐Ÿ‡ฒ๐Ÿ‡น Malta
    ๐Ÿ‡ณ๐Ÿ‡ฑ Netherlands
    ๐Ÿ‡ณ๐Ÿ‡ด Norway
    ๐Ÿ‡ต๐Ÿ‡ฑ Poland
    ๐Ÿ‡ต๐Ÿ‡น Portugal
    ๐Ÿ‡ท๐Ÿ‡ด Romania
    ๐Ÿ‡ธ๐Ÿ‡ช Sweden
    ๐Ÿ‡ธ๐Ÿ‡ฎ Slovenia
    ๐Ÿ‡ธ๐Ÿ‡ฐ Slovakia
    ๐Ÿ‡ช๐Ÿ‡ธ Spain
    ๐Ÿ‡จ๐Ÿ‡ญ Switzerland
    ๐Ÿ‡ฌ๐Ÿ‡ง United Kingdom
  • Available through the Return Portal
  • Shipping label is provided in A4 format

Note! Retoure International is not the same as Return International, these are two different products. Please contact the carrier for clarification if needed.

For API users only

When booking via API, use the following product codes in your Create shipment request:

  • Retoure Online: DHLP_RO
  • Retoure International: DHLP_ROI

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