Loading...

Order Management: Pause orders when a shipment fails

July 30, 2025

You can now choose whether an order should automatically be skipped or paused if a shipment fails during creation.

The purpose of this feature is to help you maintain a structured flow - even when something goes wrong. You can simply set aside the box with the picked items, complete your other orders, and return later to fix the issue and finalize the order - without losing track.

Once the feature is enabled and a shipment fails, you will still see the usual status summary of the processed orders.

Additionally, two new actions are available:

  • A Shipment failed-label is printed
  • The order is automatically paused

This means you can now easily filter for paused orders and get a full overview. When the barcode on the failed label is scanned, the order automatically opens in Shipmondo, allowing you to quickly locate and resolve the issue.

Pause orders when a shipment fails

Learn more about pick settings in Shipmondo in this guide.

Start shipping in minutes

Create an account and you're good to go

Create a free account

Latest news

New carrier: Gordon Delivery now available in Shipmondo

You can now book shipments with Gordon Delivery through Shipmondo…

22/10/2025
Carrier

PostNord Sweden: Mailbox Only service now available

Secure delivery straight to the mailbox, at no extra cost…

17/10/2025
Carrier

PostNord: Driver Notification service now available

Give your customers a heads-up before delivery, directly from the driver…

13/10/2025
Carrier