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Use custom domain in Shipmondo for both e-mails and return portals

September 18, 2025

It is now possible to add your own custom domain for both Shipmondo Return Portal and Personalized Messages through e-mail on Shipmondo. This will give you an even more professional and recognizable branding and communication to your customers.

Personalized Messages

It means that you can set up your custom domain for e-mails in your personalized messages, so the customers can see, that they’re being sent from you.

Use custom domain in Shipmondo for e-mails

Return Portal

Your return portal is set up for Shipmondo’s domain as a default, but now it’s possible to set it up on your own. That way it’s your brand, that’s a part of the customer journey from the first visit to a potential return.

Use custom domain in Shipmondo for return portals

Visit our Help Center to find more information about how to set up custom domain in Shipmondo.

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