Integrate Herodesk with Shipmondo
Speed up and automate your everyday workflow
Integration with Shipmondo
Herodesk brings email, live chat and messages from Facebook and Instagram into one inbox. With the integration, Herodesk looks up the customer's orders in Shipmondo by email address, so order status, carrier, tracking and shipping label sit right next to the ticket.
- Read more at Herodesk
Integration
This integration was developed by Herodesk. Contact Herodesk for help with the setup.
Save time and money
The order next to the ticket
See order status, order lines, addresses and order notes when the customer gets in touch.
Tracking without looking it up
Carrier, tracking number and shipping label are ready in the ticket.
Change the order from your helpdesk
Cancel an order, put it on hold, change the delivery address or add an order note.
An AI agent for the simple tickets
Herodesk's AI agent can look up shipments and, for example, cancel an order or correct an address.
A complete shipping solution for your business
We give you access to a wide range of functionalities. How much of the system and which functionalities you take into use is entirely up to you.
Send worldwide
Send parcels and pallets all over the world at attractive shipping rates.
Auto-print
Mass create your shipments and print labels quickly and easily.
Personalized message
Send personalized email/SMS to notify customers of order dispatch.
Shipment monitor
Get an easy overview of the status of your shipments directly from your dashboard.
Paperless customs
Automate creation of pro forma invoices and digitize your customs declarations.
Return Portal
Set up a professional return solution with your own logo and identity.
Need any help?
If you have any questions or need any help, please don't hesitate to contact us.
Start shipping in minutes
Create an account and you're good to go