DHL Parcel: Retoure Online and Retoure International now available

You can now book the following return solutions via DHL Parcel using your own agreement through Shipmondo:

Retoure Online

• From Germany to Germany 🇩🇪
• To Denmark (via DHL Parcel Denmark)
• Option to add a QR code for label-free drop-off
• Available through the Return Portal
• Shipping label is provided in A4 format

Retoure International

• To Germany from the following countries:
  🇦🇹 Austria
  🇧🇪 Belgium
  🇧🇬 Bulgaria
  🇭🇷 Croatia
  🇨🇾 Cyprus
  🇨🇿 Czech Republic
  🇩🇰 Denmark
  🇪🇪 Estonia
  🇫🇮 Finland
  🇫🇷 France
  🇬🇷 Greece
  🇭🇺 Hungary
  🇮🇪 Ireland
  🇮🇹 Italy
  🇱🇹 Lithuania
  🇱🇺 Luxembourg
  🇱🇻 Latvia
  🇲🇹 Malta
  🇳🇱 Netherlands
  🇳🇴 Norway
  🇵🇱 Poland
  🇵🇹 Portugal
  🇷🇴 Romania
  🇸🇪 Sweden
  🇸🇮 Slovenia
  🇸🇰 Slovakia
  🇪🇸 Spain
  🇨🇭 Switzerland
  🇬🇧 United Kingdom
• Available through the Return Portal
• Shipping label is provided in A4 format

Note! Retoure International is not the same as Return International, these are two different products. Please contact the carrier for clarification if needed.

For API users only

When booking via API, use the following product codes in your Create shipment request:

• Retoure Online: DHLP_RO
• Retoure International: DHLP_ROI