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Get a logistics setup that works for you: automate your order flow, reduce errors, and scale your operations across markets, without making everyday work more complex.
Most people associate automation with one thing: speed. It is about saving hours and getting parcels out the door faster. But in reality, speed is only half the story.
When you automate your order and shipping management in Shipmondo, you do not just make your own work easier. You make it better. Software does not overlook an important customs declaration or mix up two digits in a postcode just because the phone is ringing and the warehouse is busy. Software is often far more accurate at coordinating all the small variables than we humans will ever be.
That gives you the confidence that things are always done correctly. And even more importantly, when the system takes care of the complex work, you gain more capacity for other tasks, such as personal contact with your customers and the creative development of your business.
Whether you work with e-commerce, B2B, are a 3PL, or an enterprise business, you can automate every phase of your logistics flow with Shipmondo, from checkout to returns.
Plug-and-play integrations
Shipmondo offers integrations for webshops, ERP systems, WMSs, and other key business systems, so data can flow freely and without manual intermediaries. You can use plug-and-play integrations or use our API for more advanced setups.
When things like order details, payments, shipping choices, and statuses are synchronised automatically, you get one unified workflow that reduces duplicate work and errors. The integrations are developed with a focus on fast onboarding and stable operations, so your systems work together.
This makes it easy to adapt and scale your setup as your business grows. You get a shipping engine that works in the background and always fits with the rest of your systems.
Shipmondo Delivery Checkout
Do you have a webshop? With our Delivery Checkout, you decide which shipping products you want to offer, with the carriers you have shipping agreements with.
Our module automatically fetches delivery options and pickup points from your configured carriers, so your customers always get the best and most relevant options. You choose the shipping prices yourself and can determine them based on weight, number of items, or the order value, so the checkout experience is as flexible as possible.
This reduces both errors and time spent on the subsequent managing, and it also provides a faster checkout, higher conversion, and fewer delivery-related support enquiries.
Order management
Once the checkout part is completed, the order data is automatically transferred to Shipmondo Order Management through your order integration. From there, it is easy to handle the order from the overview in Shipmondo, and if you have set up filters, it will be ready for picking in the relevant view.
And if you are not using our picking solution, it will simply be ready for the shipment to be created, the shipping label to be printed, the payment to be captured, and so on.
With our order management, you can easily and quickly book shipments that are set up with shipment templates.
Digital pick paths
Instead of walking around the warehouse with physical pick lists, we have developed a digital pick and pack solution. Here, you can use a tablet, computer, mobile phone, or handheld terminal to pick your orders.
Our picking solutions make it possible for you to add barcodes to the warehouse, so you can optimise the picking path as efficiently as possible, and so the items are sorted according to their location in the warehouse. In that way, you get a more efficient workflow and minimise unnecessary steps.
At the same time, you also get the option to display product images during picking, where you can use order checking to confirm your picking and make sure you are picking the correct items.
If you still pick using physical pick lists or pick path sheets, you have the option to customise the design with our Document Designer, so it meets your needs.
Automatic printing of shipping labels and documents
Automatic printing makes it possible to print shipping labels, packing slips, and customs documents completely without manual actions. When an order is ready, the print job is sent directly to the correct printer when you use Shipmondo Print Client.
This means that you can eliminate waiting time at packing stations and ensure a stable flow during busy periods. The printer setup is managed centrally, so you always have control over formats, labels, and workflows.
This automation does not only shorten managing times, it also reduces the risk of errors. It makes your packing process far more efficient and predictable.
Automatic customs
If you operate in markets outside the EU, you need to have control over the customs documentation for your shipments.
With automatic customs, Shipmondo fills out your customs documents based on product data you have already registered. This includes HS codes, product descriptions, country of origin, and value. All the things that normally require manual data entry.
The documents are generated correctly every time and sent digitally to the carrier wherever paperless trade is supported. This reduces the risk of errors, delays, or held shipments.
Automatic customs is particularly valuable for businesses with high export volume or many products, where correct customs data is crucial for efficient exporting. With Shipmondo, you get a stable customs process that follows the rules and scales with your needs.
Personalised messages
With Shipmondo’s Personal Message feature, you can send automatic notifications to your customers throughout the entire delivery journey.
The messages can include tracking links, pickup information, or the order status, which reduces the number of support enquiries and creates transparency for the end customer. You can customise the messages so they match your brand and your other communication on your website, webshop, and more.
You define when the message should be sent and which information it should contain. The feature works across carriers and languages. This gives you consistent communication that is credible, personal, and effective.
Easy returns management
With a Shipmondo Returns Portal, you can automate your entire returns flow and make it an integrated part of the customer journey. The portal lets customers handle their own returns within the framework you have set up, which removes manually time-consuming work and at the same time minimises the risk of errors.
If you use Shipmondo Order Management, you can set up rules for exchanges or store credit directly in the flow, so you retain revenue instead of simply refunding the amount. At the same time, the system collects valuable returns data that gives you insight into why items are returned, so you can optimise your assortment going forward.
By letting Shipmondo manage the coordination, you ensure an error-free process that is often more accurate than if it were handled manually. This gives you more capacity to focus on the tasks that require personal attention and cannot be automated.
Shipmondo Analytics
All processes in Shipmondo create data. Data that is automatically retrieved in real time from your account and can be actively used to improve your operations even further. You do not need to set up parameters that need to be tracked or measured. You simply set the time period and can view the data under each analysis.
You can measure performance across carriers, countries, picking errors, return behaviour, and much more, all gathered in an intuitive dashboard that makes it easy to spot patterns and take action.
This means that you can quickly identify where bottlenecks occur and where automation can create an even greater effect.
Quality as the foundation for growth
Automation is about more than just saving minutes during the working day. It is about building a foundation where manual errors have been removed, so you always deliver the same high quality to your customers, whether you send 10 or 1,000 parcels a day.
When you let Shipmondo take care of the complex and time-consuming tasks, you do not just gain time. You gain mental capacity. That is the capacity that allows you to elevate your business, think strategically, and focus on creating growth.
Make your logistics smarter and your everyday work easier.
